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Privacy Policy

Chance For A Change ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including our website and housing program.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email, identification information (if required for participant verification), and payment details.

  • Usage Data: Information about how you interact with our website and app, including IP address, browser type, device information, and access times.

  • Program & Participant Data: Check-in/check-out dates, room requests, special housing needs, and participant preferences.

2. How We Use Information

We use your information to:

  • Provide and manage program housing services.

  • Facilitate communication between applicants and program coordinators.

  • Process payments and verify program participation.

  • Improve our website, app, and customer service.

  • Comply with legal, regulatory, and safety obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share information:

  • With trusted service providers (e.g., payment processors, verification services).

  • To comply with legal requirements or enforce our program participant agreement.

  • To protect the safety and security of participants, staff, and properties.

4. Participant Rights

Participants may:

  • Request access to their personal information.

  • Request corrections or updates.

  • Request deletion of data where legally permissible.

To exercise these rights, contact us at info@cforcliving.org or +1 (470)516-2425.

5. Data Retention

We retain participant and property data only as long as necessary to provide services, resolve disputes, and meet legal obligations.

6. Security

We implement reasonable safeguards to protect participant data. However, no method of transmission over the internet is 100% secure.

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7. SMS Privacy Policy
 

Chance For A Change may disclose Personal Data and other information as follows:

  • Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

  • Additional Disclosures: - Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.

  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Children's Privacy

Our services are not intended for individuals under the age of 18.

9. Updates to This Policy

We may update this Privacy Policy. Any changes will be posted on our website with a revised "Last Updated" date.

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